Question:
How can I best prepare myself for the BIONUMERICS end of support?
Answer:
While the customer support for BIONUMERICS ends, the license for the software remains perpetual. At least in principle, this leaves the option to continue using the BIONUMERICS software without support. To prepare for this scenario, there are a number of things you can do before December 31th, 2024:
- Make sure you are using the latest available build of your software version. For major version 8, this is BIONUMERICS 8.1.1, build 8.1.32234.42204. For major version 7, this is BioNumerics 7.6.3, build 7.6.13738.35510.
- Specific for version 7.6.3 users, make sure to download and install the NCBI SRA, EMBL ENA and CE Store uploader hotfixes.
- Download the setup file of the BIONUMERICS version you are using from our software archive. This will allow you to install BIONUMERICS again on another computer or to repair an existing installation in case installation files get corrupted.
- Note and write down your BIONUMERICS software license string. You will need the license string if you install BIONUMERICS on a new computer. The most recent license string was likely sent to you by email.
- Keep track of your USB protection key (dongle) or HASP soft-lock. Both options are equally safe and reliable. If you prefer, you can trade your HASP soft-lock key for a USB protection key, or vice versa, for network licenses.
- Download a copy of all PDF support materials for the BIONUMERICS version you are using. See our KB article on the bulk download of support materials for more information.
- If you are using wgMLST in BIONUMERICS version 8.1, make sure to install the WGS tools local plugin. Instructions on how to install this online plugin can be found in the hash-based whole genome MLST tutorial and in the plugin manual. The WGS tools local plugin enables you to run wgMLST analyses after the Calculation Engine is taken off-line.
- If you are using any of the species-specific genotyping plugins or the generic resistance detection plugin in BIONUMERICS version 8.1, download the online knowledge bases used by these plugins. For instructions on how to install the knowledge bases in a BIONUMERICS database, see our KB article on the use of genotyping plugins after the end of support for more information.
Package(s):
BIONUMERICS
Applicable for:
Version 1.0 - 8.1